Unfavorable, Unfair, or Inaccurate?

Unfavorable, Unfair, or Inaccurate?

The outcome of interaction with traditional news media is never certain. But I contend the benefit of coverage is almost always worth the risk. And if you are armed with simple messaging tactics, and you stay on message, accurate and even beneficial coverage is more likely to result.

Always monitor the coverage and have realistic expectations. After an interview with a journalist, seek out the final product. Observe how you came across. Read your quotes if in print.

If you don’t like what you see, ask yourself: was the coverage unfavorable, unfair, or inaccurate? There is a difference.

If unfavorable, why? Was my message clear? If not, how can I do better next time? Unfavorable can’t be controlled after the fact. There’s little you can do except learn from the experience and deliver a better message next time. And it’s important to remember: it’s not a journalist’s job to provide a favorable picture of you.

If a story is patently unfair, consider contacting the reporter or editor to explain your complaint. No respectable media outlet wants a reputation of being unfair. But don’t expect a retraction. The most you can reasonably expect is better treatment next time.

Finally, is the story wholly inaccurate? If this happens, from my experience it’s almost always unintentional. Contact the outlet and ask for a retraction or correction. Any decent news outlet will comply. Credibility is paramount to their survival.

The key is understanding the differences – unfavorable, unfair, or inaccurate. Again, they are different. Some news-makers unrealistically expect all coverage to be favorable to them.

For comprehensive, realistic Media Training, call, text, or email Nikitas Communications. We spent decades in the news business, and we can help.

Video Conferencing: Look Me in the Eye, and Keep Your Nose in the Middle

Video Conferencing: Look Me in the Eye, and Keep Your Nose in the Middle

Most of us are Zooming/Skyping/Microsoft Teaming in this time of Covid-19. I prefer Zooming with clients and to teach my grad school class “Media Strategy and Skills.” But most people are still framing these videoconferencing shots wrong. The result: your image can distract from your message. And you want nothing to distract from your message.

Here are two quick tips

#1 Put your camera at eye level.

Place your laptop on a stack of books, or a box. The platform ought to be stable so you can use your keyboard if necessary. I plug an external mouse into my laptop when participating in a videoconference so I don’t have to hold my hands at an uncomfortable angle when I need to share my screen or mute my mic.

Placing yourself at eye level also makes it easier to make eye contact with others on the videoconference. More importantly, you will engage with other participants when at eye level. And they will want to engage with you. Alfred Hitchcock shot upward to make his villains appear more sinister. Don’t be a villain from a Hitchcock movie. And besides, no one wants to see the inside of your nostrils.

And look right into the camera. Pretty soon the camera will become like speaking on a phone – it’s only a conduit to connect with others. You will forget it’s there, and you will become animated and engaged with others on the conference.

#2 Frame your camera shot with your nose in the middle.

This one is easy. Don’t cut off your chin, or the top of your head. Nose in the middle.
How wide should the camera shot be? Your head and shoulders ought to be in the frame. Think how most TV anchors are framed. Aim for that. You can go tighter if you are joining from a smartphone (See first photo below labeled “Right”).

Lighting, environment, microphone and sound, background, body language and colors are also important. For a complete best-practices session on videoconferencing, give Nikitas Communications a call or shoot us an email. We’ll be happy to help. And you will become more engaged, and more productive.

Right

Wrong

Google Me

Google Me

Google The Reporter

After you agree to a media interview, take a minute to research the reporter you’ll be speaking with. Google the reporter. The communications or PR staff at a larger entity may do this homework for you. The information gleaned is essential. How long has the journalist been reporting? Have they been at it for a long time? Or do they appear younger and less experienced? Do they have a defined beat such as health care, crime or cybersecurity? Or are they a “general assignment” reporter? If experienced, have they been employed by the same outlet for a long period of time? Or have they jumped around among many outlets?

Check examples of their past reporting, whether TV, radio, print or online. Does their work appear to be fair? Do they usually attempt to include all sides of a story? Is their style inflammatory or sensational? Do they frequently pit their interview subjects against each other?

Finally, check out their current employer. Does the news outlet have an obvious bias in its approach?
Does the reporter have an interesting personal history you can chat about?

The answers to these questions are clues to guide your approach during the interview.

Learn Their Name

Even if you don’t have time to do this basic recon on a journalist, at the very least take time to learn their name. On several occasions in my news career, a guest was seated at a TV set with me, and just before the interview, he or she would say, “Now what’s your name again?” I never took this personally. But it was annoying. I had prepared – researching them and the topic of our interview. But they had not done the same. It was evidence this guest wasn’t treating their interaction with me, or more importantly, the audience, with respect. The result: I was always more aggressive with a guest like this.

So take a minute. And Google me.

For comprehensive media training – individuals or groups, one time or ongoing, contact Nikitas Communications.

Collaboration?

Collaboration?

The tip: 

Be Aware of Cultural Differences

When dealing with media outside the U.S., do your homework before traveling. Talk to colleagues familiar with media in the country you’re traveling to. Talk to your corporate P.R. person if available. Ask about and learn words and actions to stay away from, or to embrace. What is normal in the U.S. can have a negative connotation in another culture. For example, in France, it’s best to avoid the word “collaboration.” It may seem an innocuous, positive word used every day in American schools and businesses. But in France, it is a painful term. Why? During World II, “collaborators” were French citizens who were turncoats. They collaborated with the occupying Nazis, and the word remains a shameful, negative one to this day.

I learned this firsthand from training executives at a major firm with operations in both New York and Paris.